Shipping, Delivery and Returns

Shipping and Delivery

Once an order has been placed, it will be carefully wrapped and packed and sent within 3- 5 working days unless otherwise specified.

If you require the item quicker, please let us know and we will do our best to fulfil your request.

We currently deliver, using a 48hour tracked option within the UK via Royal Mail and to Europe via La Poste, France.

It is the customers responsibility to ensure that the shipping address is inputted correctly at checkout.

If you realise an error, do let us know as soon as you can, and if the order has not already been despatched we can alter it for you.

Returns and Refunds

We truly hope you are delighted with your purchase.

However, if you would like to return your item we offer a refund within 30 days of the order date. You will receive a full refund, minus the cost of postage & packaging when we receive the item. Please email using the form below and let us know that you will be returning the item and the reason why. A return address will be provided to you.

The goods must be returned in an entirely unused condition, in their original packaging and fit for resale. The customer is responsible for the returned goods while in transit, and figTart is not responsible for loss or damage during the return.

All returns for undamaged goods are at the customer’s costs.

If you have any question or queries please do not hesitate to get in touch.